tigerwinPrivacy Policy
This page describes what we collect when you use tigerwin and how we keep that data protected. We at tigerwin take your privacy seriously. When you open an account, deposit funds, or place bets on football markets, live-dealer tables, or slot games, we collect information needed to verify your identity, process transactions, and comply with local regulations. We do not sell your data to third parties for marketing.
Our privacy practices apply to all users on tigerwin, regardless of location within supported jurisdictions. If you have questions about how we handle your information, our support team can provide clarification.
What Data We Collect on tigerwin
We collect personal information during account registration: your full name, date of birth, email address, phone number, and residential address. We also collect identity documents such as a national ID card or passport for verification purposes. When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, and e-wallet, we record transaction details including the payment method, amount, and timestamp.
We collect behavioral data as you use tigerwin: which football markets you view, which live-dealer tables or slot games you play, your betting patterns, and your account activity. We also collect technical information such as your IP address, browser type, device type, and operating system. This helps us detect fraud, improve our service, and ensure compliance with local regulations.
How We Use Your Data on tigerwin
We use your personal information to verify your identity, process deposits and withdrawals, and settle bets on Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League, and other football tournaments. We use your data to detect suspicious activity, prevent fraud, and comply with anti-money-laundering regulations. We may contact you via email or phone to confirm account changes, notify you of promotions, or resolve disputes.
We analyze behavioral data to improve tigerwin's user experience, understand which games and markets are popular, and identify technical issues. We do not use your data to profile you for discriminatory purposes or to make automated decisions that significantly affect you without your consent.
Third-Party Processors
We share your data with payment processors to handle deposits and withdrawals. These processors may be located outside your jurisdiction and are bound by confidentiality agreements. We also share data with identity verification services to confirm your documents during KYC review. Our servers may sit outside your jurisdiction; data transfers comply with applicable data protection standards.
Your rights
- You may request a copy of your personal data held by tigerwin
- You may request correction of inaccurate information
- You may request deletion of your data, subject to legal retention requirements
- You may object to certain uses of your data
Data Retention on tigerwin
We retain your personal information for as long as your account is active and for a period after closure to comply with legal obligations. Transaction records are kept for at least five years for regulatory purposes. Identity documents are retained for the duration of your account plus three years. If you request account deletion, we remove your data except where local law requires us to retain it.
Security Measures
We protect your data using SSL encryption, secure servers, and access controls. Our staff access your information only when necessary to provide service or comply with regulations. We conduct regular security audits and maintain incident response procedures. However, no system is completely secure; we cannot guarantee absolute protection against all threats.
Contact tigerwin
If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We respond to data requests within the timeframe required by applicable law. Our tigerwin privacy policy may be updated periodically; we notify users of material changes via email or by posting a notice on our platform.